1 2 3 4 5 6 7
CBFI Headquarter CBFI Office CBFI Factory 01 CBFI Factory 02 CBFI Factory 03 CBFI Factory 04 CBFI Factory 05
CBFI as company logo, it meas Customers Benefits From Icesource.
We put service in the very importand postion and we understand customer business is related with CBFI development closely.
After sales service
1、We provide one year free warranty for our product. During the time warranty, we will provide free service for equipment faults and damage that not caused by human factors. We will provide service after receive phones or written notice. But service fees caused by improper use will be covered by customers themselves.
2、Beyond warranty, we can also provide spare parts and maintenance service with paid.
3、We also have timely and effective problem-solving mechanism. When any fault happens for our equipment, we will response in 48 hours and solve it in field in 72 hours after receiving use’s notice.
4、We will dispatch technicists to guide installation and commissioning at field after equipment arrived at customer’s site, and provides training for equipment operators if customer need it. Till 2016 year, we have sent technician to more than 50 countries to install and solve problem for customer.
International engineering Service
new project installation and service maintenance
Miss. Emily Yan 86-13660478497
Object for after sales service: quality and customer first, continuously provide in-time and comprehensive after sales service for all customers.